Privacy statement

Last update: March 3rd 2017

Privacy statement for My DNV GL and dnvgl.com

DNV GL engages in a broad variety of interactions with the users of My DNV GL and dnvgl.com (“the Website”). The Website is owned and operated by DNV GL AS (“DNV GL”). This privacy statement is meant to allow you as a user to understand how DNV GL obtains information about yourself and your use of our products and services available on or through the Website, including our apps (applications)  (this information is hereinafter referred to as “Data”), and how and for which purposes we store and use it. The Data is considered as personal data in the meaning of applicable law.

We thought it best to highlight the key points of the privacy statement first:

The privacy statement in a nutshell

The Website is based in Norway and our handling of Data is governed by Norwegian law.

Unless otherwise stated in any special terms for individual products, services and apps, the following applies:

  • We monitor your usage of the Website and use Data to develop our website further.
  • When you provide information in a form, we may collect this data to provide you with information, products or services that you request from us or which we have substantiated reason to believe may interest you. 
  • When you register as a user of the Website, you will automatically be onboarded onto our direct marketing programme. We will only communicate with you on topics that we think are relevant to you, and we will only communicate regarding our own activities and services. If you and your employer do not see the benefit of being part of this programme, the emails that we may send you, will include a link for you to change your communication preferences or unsubscribe from future emails.
  • Except in cases where the applications or service providers used dictate otherwise, The Data is stored on DNV GL’s own servers or in data centers made available by reputable service providers in the European Economic Area.
  • Where we identify your individual usage of certain areas of the Website, we may use this information to tailor the way in which we communicate with you, for example notifying you about a change to an app or a service which you have subscribed to.
  • We will not give any third party outside of DNV GL Group access to the Data unless agreed herein or set out in any applicable agreement, or ordered by competent courts.
  • The Data may be used internally within DNV GL for us to operate efficiently.
  • In order to monitor the use of the Website, we use cookies. The use of cookies is detailed in our About Cookies page. It can be disabled by you should you wish to do so.
  • The Privacy Statement may be supplemented by service specific terms in connection with products, services and apps that you may request access to through the Website. In that case, the specific terms will be included in the applicable agreement.

 
If you are concerned about use of the Data or have any questions regarding this Privacy Statement, please contact us at dataprotection@dnvgl.com. DNV GL regrets that only general queries about the privacy statement can be responded to via e-mail.

We wish you a pleasant, enhanced user experience at the Website!

DNV GL Group Communications
Veritasveien 1
1322 Høvik
Norway

Privacy Statement

The website dnvgl.com is owned and operated by the Norwegian registered company DNV GL AS (“DNV GL”). This privacy statement applies to the use of the website and the information and material included on or made available through the website, including our online subscription service (“My DNV GL”). In the following, dnvgl.com and My DNV GL are referred to as the “Website”.

The Privacy Statement and the use of the Website shall be governed and interpreted in accordance with Norwegian law. Any disputes arising under or in connection with the Privacy Statement shall be subject to the sole jurisdiction of the courts of Oslo.

This Privacy Statement, including the choice of law and legal venue clauses, applies correspondingly to any local language version of the Website.

The Privacy Statement is deemed to be accepted when you access and use (“browse”) the Website.

The personal data that you make available to DNV GL on the Website will be processed in accordance with the applicable minimum requirements set out in the Norwegian Personal Data Act.

DNV GL collects information about every visit to the Website to improve the performance of the site and address security hazards. See below.

Personal data we collect from you (“the Data”) may be to enable us to contact you with regard to our products and services, to make available targeted information or to reply to and process any requests or orders made (“the Purpose”). We may also use Data for the purpose of improving our services, processed for the Purpose.

The Data may be provided to other entities within DNV GL Group for the Purpose. DNV GL Group consists of DNV GL Group AS with subsidiaries (“DNV GL Group”). By providing us with the Data, you consent to us processing the Data for the Purpose.

We will not pass the Data on to any third party outside DNV GL Group unless necessary for the Purpose or otherwise set out herein or in any applicable agreement.

In case of conflict between different language versions of the Privacy Statement, the English version shall prevail.

Browsing of the Website

If you do nothing during your visit except browse through the Website, for example reading pages, viewing images, or downloading information without submitting any personal information, we will gather and store certain information about your visit automatically, including your IP-address.

Data gathered automatically is used for only two purposes: Site management and for law enforcement and possible criminal prosecution, in the case of suspected unauthorized activity.

The Website automatically logs visitor information from which summary statistics are created. We use the summary statistics to help us make our site more useful to visitors, such as assessing what information is of most and least interest to visitors, and for other purposes such as determining the site's technical design specifications and identifying system performance or problem areas.

Use of cookies

The Website uses cookies. A cookie is a small file of letters and numbers that we put on your computer if you agree. These cookies allow us to distinguish you from other users of the website which helps us to provide you with the best possible experience when you browse our website. It also allows us to make our site better by improving the content we offer. For more information about cookies, please see http://www.allaboutcookies.org

The cookies we use allow us to see:

  • The Internet domain and Internet Protocol (IP) address from which you access our website;
  • The type of Internet browser and the operating system of the computer you use to access our site;
  • The date and time you visit our site;
  • The pages that you visit and the content that you download;
  • The pages you shared on social media and to which social media network;
  • If you were referred to our website from a search engine, the address of that website and the search term you used to find us.; and
  • Your patterns of use of the Website and our digital communication with you for the purpose of monitoring and improving our services to you in general and user friendliness in particular.

You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of the Website.

An overview of the various cookies used is available in the About Cookies page.

Google Analytics

This Website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to help the website analyze how visitors use the site.

The information generated by the cookie about your use of the Website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Due to privacy concerns, My DNV GL uses Google Analytic’s IP anonymisation function. Google will truncate/anonymize the last octet of the IP address for states in the European Economic Area. Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USA.

On behalf of DNV GL, Google will use this information for the purpose of evaluating your use of the Website, compiling reports on website activity and providing other services relating to website activity and internet usage. Google will not associate your IP address with any other data held by Google.

Furthermore, you can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under https://tools.google.com/dlpage/gaoptout?hl=en. An opt-out cookie will be set to prevent the future collection of your information when you visit this website.
Further information can be found under http://www.google.com/analytics/terms/gb.html
Orders and services which require log-in
We request Data from the user on our secure order forms and to provide services which require log-in. The user must provide contact information (like name and address) and for orders also financial information (like credit card number, expiration date), to DNV GL or our external payment providers, if and when required. The Data is used for billing purposes, to manage and provide services and orders. If we have trouble processing an order or with a log-in,, this Data may be used to get in touch with the user.

Cloud or hosted services

We take market standard precautions to protect the Data, and use reputable providers of hosting or cloud services. All hosted or cloud services will be subject to the service levels and terms of the relevant provider. The relevant terms and service levels will be deemed to be implemented or reflected in all product, service and app agreements unless otherwise informed.

Security

When users submit sensitive information such as credit card numbers etc via the Website, your information is protected both online and offline by market standard technologies. When our registration/order form asks users to enter sensitive information, that information is encrypted and is protected with market standard encryption software - SSL. While on a secure page, such as our order form, the lock icon on the bottom of web browsers becomes locked. While we use SSL encryption to protect the Data online, we also take market standard steps to protect it offline. Access to the Data is given on a need-to-know basis.

Unfortunately, no data transmission or processing can be guaranteed to be 100 % secure. Accordingly, despite our efforts to protect the Data, DNV GL is not in a position to guarantee or warrant the security of the Data. Thus, the Data is submitted at your own risk.

Direct marketing

Data submitted on this Website will be used for the Purposes set out above, or in any special terms which applies for specific products, apps and services.

We may receive information about how and when you use the products, apps and services, store it in log files or other types of files associated with your account, and link it to other information we collect about you. This information may include, for example, your IP address, time, date, browser used, and actions you have taken within the application. This type of information helps us to improve our products, apps and services for both you and for all of our customers.

If you leave Data when you visit our Website and do not sign up for any products, apps or services, we may send you an email inviting you to sign up. If you use any of our products, apps or services and we think you might benefit from using another similar offerings, we may send you an email about that.
In addition, we may use information we collect in order to advertise our offerings to you or suggest additional features of our products, apps and services that you might consider using. From time to time, we may also use your information to contact you about services we think you may be interested in.
In addition to the uses identified elsewhere in this Privacy Statement, we may use your Data to send to you marketing communications relating to the sectors in which we operate and our business which we think may be of interest to you by email. 

In all circumstances, you may stop receiving our promotional or marketing emails by following the unsubscribe instructions included in every email we send.

Revision of the Privacy Statement

DNVGL may change or update the Privacy Statement without notice. All such changes will take effect once they have been posted on the Website.

You agree that it is your responsibility to monitor such updates and that your continued use of the Website after such revisions will constitute your full acceptance of the amendments to the Privacy Statement.

The Privacy Statement was last updated on the date stated at the beginning of this Privacy Statement.